
Follain at Home: Virtual Services
Get the full Follain experience no matter where you are. From one-on-one time with our Store Educators to our very own Virtual Masterclass events, it’s all only a few clicks away!


1:1 with an Educator
- Consult with an experienced Store Educator in real time (on video or chat messaging)
- Ask questions and receive personalized product recommendations
- Available Monday – Friday, 9AM–9PM and Saturday 12PM-6PM EST Click the icon below to chat live.

Clean Beauty Masterclasses
- Online events, either Founder-to-Founder, or by our Store Directors
- Every event involves samples, for an immersive experience with personalized service
- Tickets start at $10 and can be applied to your next Follain order post-event
Check Out Our Events

Double Cleanse & Gua Sha Ritual
Wednesday, 11/11
7:00pm EST / 4:00pm PST

Tammy Fender Masterclass with the New Celestial Rose Crème
Thursday, 11/12
5:00pm EST / 2:00pm PST

Follain Masterclass: Osea Bath & Shower Ritual
Wednesday, 11/18
5:00pm EST / 2:00pm PST

Follain Masterclass: Transition Into Your Winter Skincare Routine
Thursday, 11/19
6:30pm EST/ 3:30pm PST

Customer Service
- For quick questions on orders, returns, shipping, etc. text us at (857) 214-2123
- For more in-depth questions, check out our FAQ Page
- Available Mon-Fri, 9AM-5PM EST

Follain on Demand
- Read our blog, Clean Beauty 101
- Follow us on Instagram and check out our Virtual Education stories
- Join us on Pinterest to explore our clean curations
- Browse our videos on YouTube