Work for Follain

Work for Follain

clean // sustainable // cruelty free

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Corporate openings

  • Digital Marketing Manager
    Credo, a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail, is looking for a full-time Digital Marketing Manager based in New York City (hybrid). Powered by a deep commitment to healthy beauty, we challenge conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.

    Reporting to the Director of Marketing the Digital Marketing Manager will lead all aspects of paid media for Credo and its Private Label brands. They will be responsible for developing and leading full funnel media strategy inclusive of all mediums and channels including 3rd party (CoOp, OOH, Media Network, etc.) to drive omni traffic and increase brand awareness.

    Developing always-on and campaign strategy for specified launches across categories to increase engagement and ROI while identifying new channels through a test and learn methodology continuing to diversify our channel mix.
    Manage full funnel paid social campaign structure, testing, optimization, and strategy in alignment with company and campaign goals to drive awareness, trial, and purchase
    Execute all digital marketing, including SEO/SEM, affiliates, and display advertising campaigns in partnership with marketing and ecommerce teams
    Lead all aspects of media planning including briefing, strategic planning, target analysis, ad setup, content calendar, budgets, and measurement to ensure best in class execution
    Identify audience targets and set clear objectives for paid media campaigns in order to effectively hit goals within established budgets
    Manage the media agency relationships to ensure strong synergies between media plans and optimize across the different channels to drive day-to-day and long-term performance (TV, Digital Video, Social, Programmatic Display, SEM, and Custom Digital Media)
    Work closely with our social and technology (Facebook, Google, SNAP, etc.) partners to keep up with key trends, new features, and to ensure we are optimizing on each platform and implementing digital learning agendas for test and learn campaign plans and launching on new platforms
    Collaborate with creative to implement creative best practices across channels
    Support new channel identification, evaluation, and testing to help diversify channel mix
    Set relevant KPIs and targets to measure against each digital channel and activation to ensure internal targets are being met
    Develop and cascade daily, weekly, and monthly insights and reports

    BS/BA in marketing, journalism, or communications or equivalent experience
    5-7 years of experience in digital marketing, or similar roles in fashion, hospitality, CPG and/or agency experience, demonstrating a clear understanding of paid media, performance marketing, and social media platforms
    Knowledge of digital, traditional and emerging media, campaign planning and consumer engagement
    Proficiency in all social platforms including Meta, Google, Snap, Pinterest, TikTok, and passion for emerging platforms
    Proficiency in major search engines and their user interfaces including Google AdWords, Omniture, Google Analytics, SEO, SEM Affiliate, PPC
    Strong interpersonal skills, ability to lead cross-functionally and build relationships internally and externally
    Strong analytical skills combined with a high level of creativity and strategic vision
    Strong communication, organization and relationship management skills, ability to independently set priorities and motivate others
    Budget management required
    Experience managing and negotiating with external partners and agencies
    Should be able to commute to NYC for hybrid working

    Email us at with the subject “Digital Marketing Manager” Don't forget to tell us a little about yourself.

    We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences, and backgrounds creates an environment that produces extraordinary results.
  • Supply Chain Director
    Credo, a trusted voice in an under-regulated beauty industry and a recognized pioneer in clean beauty retail, is looking for a full-time Director of Supply Chain based in New York, NY. Powered by a deep commitment to healthy beauty, we challenge conventional ingredient standards and believe that consumers should not have to sacrifice their health for substance.

    As the Director of Supply Chain, you will be responsible for planning, implementing and monitoring our overall supply chain strategy in order to maximize efficiency and productivity. In this position you will work with our 3PL, brands, internal inventory planning, merchandising, customer service and finance teams to maximize our inventory and manage costs in both retail an e-commerce channels in addition to our Private Label division (Eco Chic Brands).

    Proactively lead the execution of the strategy to build the future state of the logistics infrastructure as Credo continues to scale exponentially.
    Participate in the execution of Credo’s long-range plan and incorporate the best logistics practices.
    Strategize long term growth plan to maximize growth, cost, and speed for best results for Credo, Eco Chic Brands and our customers.
    Collaborate with merchandising, operations, and customer service teams daily.
    Determine and monitor key supply chain KPIs to drive improvements.
    Create and maintain vendor score card.
    Identify and implement cost reduction opportunities across shipping, fulfillment, packaging, etc. Constantly re-evaluate for cost savings opportunities.
    In conjunction with the planning team, own the in-bound shipping tracking and vendor updates to work directly with 3PL(s).
    Identify process bottleneck and implement solutions in a timely manner.
    Build and maintain good relationships with brands to improve inbound processing and create a roadmap for increased shipping efficiency.
    Strategically develop and direct processes to maximize the profitability of the supply chain function.
    Identifying and executing ideas including automation / innovation to drive efficiencies and cost savings in the warehouse environment.
    Continuously model and optimize warehousing and fulfillment needs against evolving business priorities
    Analyze quantitative and qualitative data to provide clear insights and strategic direction on supply chain related initiatives such as risk mitigation and supply chain diversification.
    Working with packaging to reduce costs and improve sustainability.

    7+ years’ experience in Supply Chain Operations and/or Logistics/Warehousing
    1-2 years of experience managing a team
    Bachelor’s degree (focus: supply chain, business or related) or equivalent work experience
    General knowledge of US import and export shipment documentation requirements
    Excellent technical skills – MS Office (specifically, Excel, Word & Powerpoint); knowledge of supply chain management software a plus
    Critical thinker and problem-solving skills
    Team player and cross functional communication skills
    Strong organizational and time-management skills and the ability to handle multiple priorities
    Entrepreneurial spirit; can-do positive attitude and roll-up-your-sleeves approach
    College degree or equivalent experience
    Ability to work in fast-paced, often-changing and ambiguous environments
    Strong financial acumen to manage overall costs and understand the dynamics of 3PL cost model/CPU variance analysis
    Strong experience managing overall forecast, budget, and cost of both fulfillment and shipping
    Experience in managing 3PL relationships or direct warehouse operations
    Working knowledge of ERP, TMS / WMS and advanced planning tools for greatest efficiency
    High proficiency in financial modeling